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Telemedicine Best Practices: Lessons from the VA

MH
Michael David Harris
2024-01-086 min read

Deploying telemedicine at scale requires more than technology—it requires understanding clinical workflows, patient needs, and regulatory requirements. Here's what I've learned from VA deployments.

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Why This Matters

Technology leaders face unprecedented challenges in today's rapidly evolving landscape. The decisions you make about technology strategy, team structure, and investment priorities will shape your organization's trajectory for years to come.

Key Takeaways

  • Start with clear business objectives before diving into technology solutions
  • Build capability, not just features
  • Measure outcomes, not outputs
  • Invest in your people as much as your technology

Looking Forward

The organizations that thrive will be those that view technology not as a cost center, but as a strategic asset. This requires leadership that understands both the potential and the limitations of technology, and can make thoughtful decisions about where to invest.

If you're grappling with these challenges, I'd love to hear from you. Every organization's situation is unique, and sometimes a fresh perspective can make all the difference.

TelemedicineVA HealthcareBest PracticesHealthcare Technology
MH

About the Author

Michael David Harris is a technology consultant with 20+ years of experience helping organizations transform their technology capabilities. He advises CEOs, CTOs, and boards on technology strategy, engineering excellence, and digital transformation.

Learn more about Michael

Want to Discuss These Ideas?

I'm always happy to chat about technology strategy and leadership challenges. Let's connect.

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